MONTESANO, Wash. – One day Laura Raykowski, a nurse practitioner and owner of Hometown Family Health, walked out of an exam room to see her office manager talking to an indigent patient about billing.
“How much do you have in your pocket right now?” the office manager asked. She then talked with the patient about how much he would need for his prescription and bus fare, charged him some amount of what was left and called the account paid in full.
The best part, Raykowski said, is the man came back the next time he needed help.
“That is so important in our community because so many people fall through the cracks,” she said.