John is a Certified Business Advisor with over 30 years of small business experience which includes business ownership. Much of his career has been spent working to maximize the customer experience while still making a profit to sustain the business. Before joining the Washington SBDC, John was a business advisor in the U.S. Virgin Islands. He has extensive experience managing restaurants, hotels, assisted living facilities and skilled nursing facilities. He also owned an Italian restaurant and started his own janitorial services company, which he later sold.
While in the U.S. Virgin Islands, John taught hospitality and business courses at the University of the Virgin Islands, where he was an assistant professor. John holds a Bachelor of Science in Hotel, Restaurant, and Tourism from Florida International University and a Master of Public Administration in Long-Term Care from the University of New Haven.
Areas of specialization include:
- Sales and marketing
- Staffing and personnel
- Cultivating excellent customer service
- Trouble-shooting at-risk businesses